Field Guide For Returning Or Replacing Your Wick

At Anything Goes Candle Co, Every Candle Is Poured By Hand, Packed With Care, And Shipped Straight From Our Forge Of Flames. Located In The Hudson Valley. Because We’re A Tiny Handmade Business , Here’s How We Handle Returns:

All Sales Are Final But We’re Not Monsters

Due To The Handmade Nature Of Our Candles And The Fact That Fragrance Can’t Be “Un-Smelled,” We Do Not Accept Returns Or Exchanges Once A Candle Has Left Our Studio.

However, If Something Arrives Damaged, Defective, Or Not Up To Our Standard Of 100% F*cking Awesome, We’ll Absolutely Make It Right.

Damaged Or Defective Items

If Your Candle Shows Up Looking Like It Went Through A Bar Fight:

  1. Email Us At contactus@anythinggoescandleco.com

  2. Include Your Order Number

  3. Attach Photos Of The Issue + The Packaging

We’ll Replace It Or Issue Store Credit Depending On The Situation.
We Don’t Make You Jump Through 12 Hoops. Just Send Proof And We’ll Fix It The Best We Can!

Scent Issues

Because Scent Is Personal, We Cannot Accept Returns For “I Don’t Like This Smell,” But We Do Want You To Love What You Get.

If A Scent Misses The Mark, Contact Us. We May Offer A Discount On A Replacement Candle Or Help You Pick Something You’ll Love Next Time.

Wrong Item Received

If We Messed Up, That’s On Us. We’ll Send The Correct Item ASAP And You Can Keep Or Gift The Extra! No Need To Ship It Back.

Report Within 10 Days

Please Notify Us Of Any Issues Within 10 Days Of Delivery So We Can Help Quickly.

Small Business Disclosure

We’re A Handcrafted, Small-Batch Company Using Natural Beeswax, Natural Fragrance Oils, And Real Human Labor. Every Return Impacts Us. So We Work With You To Try To Ensure Fairness Without Waste.

Need Help?

Email: Contactus@anythinggoescandleco.com
Instagram: @anythinggoescandleco

We’re Always Here To Help. And we’re Not Just Going To Ask You To Turn Your Candle Off And On Again.