THE PRACTICAL STUFF

Terms & Conditions

Good candles. Clear expectations.

Last updated: October 10, 2026

Shopping with AGC

These terms apply to purchases and customer accounts on anythinggoescandleco.com, operated by Anything Goes Candle Co. Please review them before creating an account or placing an order. Questions? Email contactus@anythinggoescandleco.com.

Your account and preferences

Provide accurate account and order information, use an email address you control, and keep your password private. You may choose to save favorite scents, preferred notes, notes to avoid, an avatar, and your birthday month and day. Those preference fields are optional and can be changed in your portal. Creating an account does not enroll you in marketing emails.

Prices, payment, and delivery

Product availability, quantities, prices, delivery charges, and applicable taxes are shown during shopping and checkout. Review the final total before paying. Payment is processed through the payment provider shown at checkout; our custom account and preference forms do not collect card numbers or security codes. Enter a complete, accurate delivery address. Contact us promptly if your order details need correction.

Recurring candle boxes

If you select a subscription, the checkout displays its price, quantity, billing frequency, and any shipping or tax charges before you confirm. Monthly boxes renew monthly; Quarterly Crisis renews every three months. Your selected subscription continues to renew until canceled. Scent preferences do not themselves change the price or billing frequency.

Use the billing-management link in your portal to review or cancel your subscription before the next renewal. If you cannot access it, contact us before renewal for help. Canceling stops future renewals; it does not automatically reverse a payment or shipment that has already been processed. Returns and remedies remain subject to our published returns policy and your applicable legal rights.

Returns and order problems

Our Field Guide: Refund & Returns explains our existing policy. We generally do not accept returns or exchanges after a candle leaves the studio. For damaged, defective, or incorrect items, contact us with your order number and photos of the item and packaging. Please report issues within 10 days of delivery so we can help promptly. The published guide explains the available remedies. This policy does not limit rights or remedies that applicable law requires.

Scent selections and candle care

Scent preferences and quiz results help guide selections; they are not medical advice or a promise of a particular sensory experience. Handmade items may vary in appearance. Follow the care and safety instructions supplied with your product. Never leave a burning candle unattended, and keep it away from children, pets, drafts, and combustible materials.

Offers and rewards

Each offer or reward describes its eligibility and redemption limits. Review the terms shown with that offer. Discounts apply only to the specified products and cannot be combined when the offer states that they do not stack.

Your privacy and communication choices

Our Privacy Policy explains how account, order, and optional preference information is used. Marketing email is a separate, optional choice. Order confirmations, account-security messages, and other service communications are separate from marketing preferences.

Site use and updates

Do not misuse accounts, attempt unauthorized access, or interfere with the store. AGC artwork, photographs, and site content belong to their respective owners; purchasing a product does not grant a license to reproduce that content commercially. We may update this page as the store changes. The version presented when you accept it is recorded for that account or transaction. Changes do not remove rights that applicable law provides.